Frequently Asked Questions

Reservation Questions

Can I Reserve a Motorcycle Before I arrive in San Juan del Sur?

Yes! We strongly encourage all of our clients to Reserve their Bike(s) before they arrive in San Juan del Sur as we are often booked out up to a few weeks ahead.

What do I Need to Do to Reserve a Bike?

To Reserve one or more motos from us you need to give us a Specific Pick up Date, a Specific Return Date & Pay a small Deposit.

Can I Reserve a Motorcycle for only 1 day?

No, even though we do offer 24 hour rentals, we do not accept reservations for less than 3 days. If you want to rent a motorcycle for 1 day only, please contact us the day before or the same day & we will let you know if you if we have anything available.

Do I Need to Leave a Deposit to Reserve a Motorcycle?

Yes, to reserve a motorcycle we require a small deposit. The payment of the deposit is made via Paypal, & you can pay with a Credit Card or a Paypal account if you have one.

How Do I Pay the Deposit to Reserve a Motorcycle?

The payment of the Reservation Deposit is made via a Paypal Invoice that we send you with all the details of your reservations. You can pay this Paypal invoice with a Credit Card or a Paypal account if you have one.

What is Your Reservation Cancellation Policy?

The deposit on the reservation is *Non-Refundable*, *Non-Transferable* & your *Dates Cannot be Changed*.

Payment Questions

Can I Pay My Rental Fee with a Credit Card?

At this moment we are unable to accept direct Credit Card payments. We take payments in cash or we can send you a Paypal Invoice (10% fee extra) which CAN be paid with a Credit Card. *Note that if you want to pay your entire Rental Fee via a Paypal invoice, it must be done BEFORE the pick up appointment.

What Currencies Do You Accept?

We only accept the following Currencies:
  • US Dollars
  • Nicaraguan Cordobas

Does the Rental Fee Include Everything?

Yes, the Rental Fee includes everything, there is NO EXTRA cost. *Please note that if you have no experience riding a motorcycle with clutch & foot gears, you have to take a mandatory 1h riding lesson with one of our instructors (cost of $30usd) BEFORE taking possession of the motorcycle.

Do I have to Leave a Damage Deposit?

Yes, you will be required to leave a Cash Refundable Damage Deposit of $200usd for each bike rented.

Can I Pay My Damage Deposit with a Credit Card?

At this moment we are unable to accept direct Credit Card payments. We take payments of the Damage Deposit in cash or we can send you a Paypal Invoice which CAN be paid with a Credit Card. *Note that if you want to pay your Damage Deposit via a Paypal invoice, it must be done BEFORE the pick up appointment.

If I Return the Moto Before the End of My Rental Do I Get A Refund?

No, because once you are committed to a rental period, the bike is considered unavailable for other renters, which will result in a loss of revenue. 

Rental Requirements Questions

Do I Need a Motorcycle License to Rent a Bike?

No, but you do need the ORIGINAL HARD COPY of your Valid Driver’s License from your country of origin. If you have never ridden a motorcycle with clutch & foot gears before, please let us know before reserving.

Can I Use Only An International Driver's License?

No, an International Driver’s License is NOT VALID unless you ALSO carry the ORIGINAL HARD COPY of your VALID Driver’s License of your country of origin.

Do I Need Experience Riding a Motorcycle to Rent One?

No, even if you have never ridden a motorbike with clutch & foot gears before, you can still rent a moto from us, but you must take a mandatory 1h riding lesson with one of our instructors at the cost of $30usd.

Motorcycle Riding Lessons Questions

Do You Give Motorcycle Riding Lessons?

Yes, if you have never ridden a motorcycle with a clutch & foot gears before, we are happy to give you a 1h lesson, which is usually sufficient to have you riding the bike comfortably & safely. The cost of the lesson is $30usd.

Are the Motorcycle Riding Lessons Free?

No, each 1h lesson cost $30usd per person. This cost is for the lesson only, it does not include the cost of renting the motorcycle.

Does the Cost of The Lesson Includes a Rental Day?

No, the cost of the lesson ($30usd) does not include a rental day. To Book the lesson you must pay for the lesson AND for 1 day rental.

Do You Do Riding Lessons All Day?

No, our lesson hours are from 9am to 3pm only. We do not offer lessons during “rush hour” or too close to sunset.

Can I Get a Lesson Without Renting A Moto?

No, to get a lesson you must rent a motorcycle for a minimum of 1 day.

Terms, Conditions & Restrictions Questions

Can I Pick Up my Bike in Managua or Any Other Location Other than San Juan del Sur?

No, at the moment, we do not offer alternate pickup or drop off location. Both Pickup & Return must happen at our shop in San Juan del Sur.

Can I Get Out of Nicaragua with the Motorcycle?

No, the motorcycle cannot leave Nicaragua, but you can go anywhere within the borders of Nicaragua as we have no KM restriction on our rentals.

Can I Rent a Motorcycle for a Few Hours Only?

No, our minimum Rental fee is for a 24 hour rental period. Of course, you can bring the motorcycle back the same day if you would like, but we do not offer an hourly rate. Please note that during high season (December – January) we may not accept reservations for less than 5 days.

Do You Have a KM Restriction on Your Rentals?

No, you can go anywhere within the borders of Nicaragua, we have no KM restriction on our rentals.

Equipment & Gear Questions

Do you Provide Helmets?

Yes, we provide one or two helmets free of charge, as per the client’s needs. We have full face helmets as well as beanies.

Do you Provide Locks?

No, but motorcycle theft is relatively rare in small towns & rural areas. At night, we recommend that you park the motorcycle in a secure area & never leave the registration & insurance documents with the motorcycle.

Do you Provide any Riding Gear?

All we provide with our rentals are helmets & upon request, surfboard racks. We do recommend that you wear long pants, long sleeve shirts & closed toe shoes at all times.

Do All Your Motorcycle Come With a Surfboard Rack?

No, most of our motorbikes can be equipped with detachable surfboard racks, but a few can’t. Please let us know ahead of the pick up if you would like a surfboard rack.

Do All Your Motorcycle Come With a Luggage rack

Yes, all our motorbikes have a small, factory installed metal rack on the back of the motorcycle where you can tie up some luggage.

General Questions

Can I Just Drop By your Store and Rent a Bike?

Yes, but as we are mostly a reservations-based motorcycle rental company, it is recommended to contact us first to make sure that we have bikes available. Most pick ups & returns are done by appointments to make it easier to serve you. You can, of course, just drop by, but we can’t guarantee that we will have a bike for you. We also strongly recommend Reserving, as we normally book out a few weeks ahead.

Do You Rent ATVs?

No, we do not rent quads, we chose to only rent motorcycles because ATVs are not legally allowed to go on main roads & Highways. If you want to travel outside of San Juan del Sur & visit Nicaragua, you can’t do it on a quad.

Do You Rent Scooters?

No, we do not rent scooters since scooters are generally unsafe on dirt roads because of their small, narrow tires. If you want to visit the local beaches, it is more appropriate & a lot safer to ride a motorcycle than a scooter; remember that we can teach you how to ride a motorcycle in approximately 1h.

Can I Leave Some of my Luggage with you During my Rental?

Yes, if you want to travel light, we are happy to offer you a secure, complimentary luggage storage solution.

How Much Does it Cost to Fill up the Tank of Your Motorcycles?

The tank of both the 200c & the 125cc cost approximately C$300 to fill. Click here to see the Cordobas to USD exchange rate.

How Many KM Can Your Bikes on One Tank?

Both the 200c & the 125cc can go approximately 250km on one tank, which is almost from San Juan del Sur to Managua & back.