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Frequently Asked Questions

Reservations
Can I reserve a moto before I arrive in San Juan del Sur?

Yes! We strongly encourage all of our clients to reserve their bike(s) before they arrive in San Juan del Sur.

What do I need to do to reserve a bike?

To reserve a moto you need to give us a specific pickup & return date & pay a small deposit.

Can I reserve a motorcycle for 1 day only?

No, we do not accept reservations for less than 3 days. For rentals less than 72h, please come by the shop.

Do I need to leave a deposit to reserve a bike?

Yes, to reserve a motorcycle we require a small deposit.

how do i pay the reservation deposit?

The payment of the reservation deposit is made via a Paypal invoice.

what is the reservation cancellation policy?

The reservation deposit is Non-Refundable, Non-Transferable & your dates cannot be changed.

Payments
Can I pay my rental with a Credit Card?

At this moment we are unable to accept direct credit card payments.

what currencies do you accept?

We only accept the following currencies:

• US Dollars

• Nicaraguan Cordobas

does the rental fee include everything?

Yes, the Rental Fee includes EVERYTHING, there is NO EXTRA cost.

if i return my moto early, do i get a refund?

No, there are no refunds on early returns.

do i have to leave a damage deposit?

Yes, you must leave a cash damage deposit of $200usd for each bike rented.

can i pay the damage deposit with a credit card?

No, tt this moment we are unable to accept direct Credit Card payments.

Requirements
do i need a motorcycle license?

No, but you do need the ORIGINAL HARD COPY of your valid driver’s license from your country of origin.

do i need experience riding a motorcycle?

To rent a standard motorcycle, yes, you need to know how to ride a motorcycle with clutch & foot gears, but to rent a semi-automatic scooter, you don’t need any experience at all. For more information visit our motorcycle rental pricing page.

can i use only an international driver’s license?

No, an International driver’s license is NOT VALID unless you ALSO carry the ORIGINAL HARD COPY of your VALID driver’s license.

do you give motorcycle riding lessons?

No, we do not offer motorcycle riding lesson at this time.

terms
can i pickup my bike in Managua?

No, both pickup & return must happen at our shop in San Juan del Sur.

can i get out of nicaragua with the motorcycle?

No, the motorcycle cannot leave Nicaragua.

can i rent a motorcycle for a few hours only?

Our minimum fee is for a 24h rental period.

can i pickup or return my bike outside of normal opening hours?

No, our pickup & return hours are between 9am & 4:30pm.

do you have a km restriction on your rentals?

No, we have no KM restriction on our rentals.

gear
do you provide helmets?

Yes, we provide one or two helmets free of charge, as per the client’s needs.

do you provide a lock?

No, but motorcycle theft is relatively rare. At night, we recommend that you park the motorcycle in a secure area.

do you provide any riding gear?

Other than mandatory helmets, no.

do your bikes come with a surfboard rack?

Most of our bikes can be equipped with a surfboard rack. Please let us know upon reservation if you need a surfboard rack.

do your bikes come with a luggage rack?

Yes, all our bikes have a factory installed rack on the back where you can tie up some luggage.

general
can i rent a moto without a reservation?

Yes, but we can’t guarantee that we will have a bike available for you, so we strongly recommend reserving.

do you rent atv’s?

No, we do not rent quads.

do you rent semi-automatic moto or scooters?

Yes, we rent scooters, which are semi-automatic, meaning that you do not need experience riding a moto with clutch & foot gears. For more information, visit our motorcycle rental pricing page.

do you rent off-road vehicles?

No, we do not rent off-road type vehicles.

can i leave some luggage with you?

Yes, we are happy to offer you a secure, complimentary luggage storage solution.

can i take the moto to Ometepe Island?

Yes, you can take the moto on the ferry to go to Isla Ometepe.

what time are the ferries to Isla Ometepe?

The ferry schedule for the Island of Ometepe is subject to change, click here to find the most resent Ometepe Ferry Schedule.

how much is the ferry to Isla Ometepe?

The costs to get on the Ometepe Island ferry are no more than $10 per person.

how much does it cost to fill up the tank?

The tank of both the 200c & the 125cc cost approximately C$300 to fill.

how many KM can i do on one tank?

Both the 200c & the 125cc can go approximately 250km on one tank.

Can’t find the info you are looking for? Contact us!